We really do
believe in treating customers properly and fairly, whether selling or buying
and making our profit from hard work and expertise in our product rather
than hard-sell and skulduggery. It easy to say this but here's some proof;
(most of these testimonials were received in the
course of a week following a request on our web site with no direct requests
made to customers) |
Hello Andrew,
Just a quick one to say thanks for the very good service and what has to
be one of the tightest and best condition used cars i have owned. I have
been driving the Leon for a week now including a 300 mile round trip to
Leeds i am very impressed with it.
Cheers, Adam (Jan 2012)
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i can't recommend volks wizard
enough. i saw their ad on autotrader and followed the link to andrew's site.
you get the impression that he's passionate about the cars he sells and
when i met him in person that was immediately obvious. his pictures of the
car were great but still didn't do the car justice. when i visited his works
premises the vehicle was in stunning condition. He answered all my questions
and let me take a proper test drive. there was a minor problem with the
car that the previous owner had pointed out and andrew promised to sort
it out by the time i returned. he was true to his word and even picked me
up from the train station.
communications throughout the period were first class and it was a pleasure
to do business with him. if i come across anyone wanting a second hand vw/audi/seat
i will point them in his direction. basically, he's not satisfied unless
you are. now that's what i call customer service!
dan ellis (sandhurst)
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There are only a very few
car sales companies that I have found myself able to recommend without reservation,
but Volkswizard is one of them. I bought my own Mk 4 GTI 1.8T from them
some years ago, and Volkswizard also handled the sale of my previous car
with a friendliness and efficiency rarely found in the car sales business
these days. A true enthusiast, as well as a sensible businessman, Andrew
Chapple is one of the few exceptions to the archetypal image a used
car salesman who knows his stuff but also one you can trust!
Neil Birkitt,
Editor, Volkswagen Driver magazine (Mk4 Golf GTI 1.8T) |
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I have had the
pleasure of dealing with Andrew at Volkswizard on a number of occasions,
purchasing three cars from him and selling three cars to him. I would have
no hesitation in reccomending him to anyone looking for a VAG group car.
His knowledge is admirable, and i have always found him to be 100% trustworthy
and extremely fair. He does go that extra mile and has done for me on a
couple of occasions.
I would happily purchase from him on description only and buy unseen, the
only person i have ever met that i am comfortable enough to do that! The
MK2 GTI that i purchased was indeed good enough to go on and win many concours
competitions whilst in my ownership and my current Audi A4 Quattro Sport
Avant was purchased from him also and is a superb car in excellent condition.
All in all i cant praise the services of Volkswizard and Andrew Chapple
highly enough. Many thanks Andrew.
Chris Burt. Daventry. |
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I have been dealing
with Andrew for several years now, having bought my first Mk2 Golf GTI from
him in 2002, I have recommended him to my Sister, who subsequently bought
a Mk3 Golf GTI, additionally I have sold a Audi A6 Avant, and a friends
Golf V6 4-motion though Andrew. He has never been anything less than friendly
and efficient, and has answered all questions either over the phone or in
email, even though they have been no benefit to himself. For example when
looking for new cars, even though he has not had one in stock, he has proven
invaluable in terms of advice on what to look for, and what to avoid. I
could not recommend him more highly as someone to buy cars from, and as
someone else has mentioned I would happily buy a car from him, just based
on the detailed description from his web site.
Many thanks, Phil Newman, Gerrards Cross, Bucks |
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I have been dealing with Andrew
now going into my 5th year. It started in 2004 with the purchase of a Mk1
Golf Cabriolet, then in 2006 due to the arrival of my daughter we traded
back for a rare 180bhp Bora Sport, which then in late 2008 traded back in
with Andrew for our most recent VW, a Mk5 Golf R32.
Andrew in all this time has been like a good friend, and not like a second-hand
car sales-man desperate for the sale, his attention to detail, guarantees
his stock are some of the best and rarer VW's you will find.
His knowledge of the VW/Audi product is vast, and most recently was used
fixing & servicing a colleagues Audi A4 1.8T Cabriolet, where he was
extremely accommodating and professional.
I will continue to recommend 'Volkswizard', Andrew, to anybody searching
for that reliable or rare VW/Audi companion, his love for the VW product
is infectious.
Karl Eccleston, Birmingham (Mk5 Golf R32) |
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I bought a Passat
TDi Sport from Andrew Chapple in September 2008. It had just short of 130k
on the clock! Normally one would not go near such a high mileage vehicle.
However, having purchased my previous car a Mk3 Golf GTi 16v Anniversary
from Andrew I had no doubt that this Passat would be just as reliable. I
moved to Wales in February of 2009 and I packed all my 'personal' belongings
into the car with NO room left for even an umbrella!
The car performed faultlessly and has done ever since I bought it. It serves
as transport for my business as a painter and decorator, taxi service for
my fiancee' and my day to day transport. Over the last week it has done
in excess of 600 miles and with most of the them on the motorways between
North Wales where I live and the Midlands. This car was meant for the motorways,
and even with 164k now on the clock it still pulls smoothly and strongly
and is very refined which is pretty good for an 8 year old vehicle and bears
testimony to the build quality of these B5 Audi based Passat's. Even in
excess of the motorway limit the car will still return over 50mpg and the
overall consumption is in excess of 50.
I have no hesitation in recommending Andrew to anyone. The quality of cars
he sells and the aftercare is second to none and no matter where you live
in the UK, if you are in the market for a quality used car...then look no
further than Volkswizard. David Husand, North Wales (August 2011).
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| I enquired about an A4 190
Avant S-Line from Volkswizard. After a conversation about the car I made
the journey from Edinburgh to Birmingham.The car was in truly superb condition
and as honestly described by Andrew over the phone. Andrew without doubt
is one of the best genuine dealers I have encountered, his knowledge about
the vag range of cars and his attention to detail is excellent. I would
recommend Volkswizard to anyone looking for that special VW Group car. Allan,
Edinburgh |
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I purchased a rare Golf VR6
from Volkswizard after looking for some time, the car was in superb condition,
just as described and Andrews knowledge and professional approach
were refreshing. We agreed a very fair part exchange for an Audi A3 which
exceeded the amount offered by other dealers locally. The after sales service
has been just as good, and has included resale back to Volkswizard of my
Golf VR6, again a very smooth transaction. I have also recently made contact
about not 1 but 2 ex-Volkswizard cars that I have seen on the market and
Andrew has provided very useful and impartial information and buying advice,
which have helped me enormously (although no benefit to him whatsoever).
Volkswizard are the only dealers who I would feel confident buying from
without the need to even view or drive the car!
Barnaby Dodwell, Bath (S reg (!) Mk3 Golf VR6)
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When looking for
a nice mk2 Gti I decided to give Volkswizard a try based upon the quality
& background knowledge presented on his website. Upon seeing the vehicle
I was really impressed & Andrew Chapple was very helpful with the purchase/change
of ownership. The after sales enquires were always delt with speedy replies
& sourcing of parts I needed.
When looking for a Fabia Vrs to accompany my mk2, I had no hesitation in
returning to Volkswizard, as using them as a VAG car sales has exceeded
the expectation I required.
Andrew does go the extra mile to ensure "us as customer" get the
best for our money!! Well done Andrew.
Adrian Hodgson, South Wales (Mk2 GTI 8v/Fabia VRS)
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'Nice to buy a car from someone who knows and cares about
cars, rather than someone just trying to sell another unit.'
Thanks
Phil Lewis
Bournemouth (MK4 Golf 1.9 TDI 130 Estate)
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Selling you my immaculate
low mileage 1991 8v Mk2 Golf GTI was simplicity itself. We agreed a deal
in principle on the phone which you were happy to honour once you saw the
car. Payment was immediate of course, and then you obliged me with a lift
to Birmingham Airport railway station. I would also like to thank you for
selling me a good, used front lower spoiler and road wheel for my current
small bumper GTI. Both items had both been severely damaged when the car
struck something very hard one filthy wet night at 70mph on the M1. The
prices you asked for these items was very fair too. Good luck with your
business and try to keep Mk2' GTI's around your business too if you can
as you go forward.
Regards, Paul Webb, Bedford (1991 Mk2 Golf GTI 8v) |
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Delighted with the Golf GTI I bought from you 4 years
ago - it's a fantastic car love it every time I get behind the wheel.
John Fisher
Carlisle (1992 Mk2 Golf GTI 16v)
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I bought my VW Passat TDI from Andrew 3 years ago. I found
him to be friendly, knowledgeable and professional in all his dealings
with me. He has a clear love of the cars that he buys and sells which
comes across in everything that he does. I have since recommended him
to several friends and relatives.
When the time came to sell my Passat, Andrew was the first person I turned
to.
Matthew Slack
Lancashire (VW Passat TDI)
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